Privacy Policy

Bridge HIV at the San Francisco Department of Public Health (“us”, “we”, or “our”) operates BridgeHIV.org (the “Site”). This Privacy Policy explains what information we collect when you visit our website. It also describes how we protect that information.

Information Collection
We don’t collect personal information when you visit our website. You only provide that information if you choose to. If you share info through the Contact Form, we’ll need your first and last name, email, and phone number. This information will be emailed to us and saved in a secure, offline database. The database also sends us your IP address. The database is located on a secure Amazon Web Services (AWS) server. You can review, change, edit, or update your information. Just contact us at (628) 217-7400 or bridgehiv@sfdph.org.

Log Data
We gather basic info that your browser sends automatically when you visit a website. This is called “Log Data.” This information has your computer’s or network’s Internet address. It also includes the date and time you visited our Site and the page(s) you viewed. It also includes your browser, operating system, and the last page you visited before our Site. We gather combined information from visitors. This helps us measure server performance. It also tracks user interactions and improves our site’s content. We track keywords entered into our search engine to gauge interest in topics. But, we don’t track what specific terms any user types. We also use third-party services like Google Analytics. They collect and analyze information to help us improve the Site and our services. These third-party service providers have their own privacy policies. They explain how they use your information.

Use of Google Analytics and Other Tracking
Our Service uses Google Analytics. This tool sends website traffic data to Google. It helps us track engagement, traffic, errors, and how people use our webpages. Google Analytics does not track individual users. It also doesn’t link your IP address to other data that Google has.

We might use reporting tools from third-party vendors, including social media platforms. This allows us to gather combined data on certain measures of our service.

To learn how Google uses info from websites, visit: https://policies.google.com/technologies/partner-sites.

To opt out of Google Analytics on this site, install the browser add-on here: https://tools.google.com/dlpage/gaoptout.

Information Sharing
We will not give, share, sell, rent, or transfer any personal details you share with us on this website.

Do Not Track
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. There is no industry or legal standard for recognizing or honoring DNT signals. Because we use third-party services like Google Analytics, we are unable respond to DNT signals at this time.

Links
Bridge HIV and BridgeHIV.org use links to access public information from other agencies. These agencies are not part of Bridge HIV or the BridgeHIV.org website, and Bridge HIV has no control over them.

These privacy policies and procedures may not apply to those sites. Please reach out to these sites for details on how they collect and share data.

Changes to the Privacy Policy
We will review this policy regularly to keep it up to date. If any changes are made to this policy, we will post a notification on this page of any changes.